CAPTURE A LIFE TIME OF MEMORIES IN A BOOK MADE TO LAST
The perfect book writing gift
Create a personal gift filled with all the reasons why their story is worth telling
YOUR KEEPSAKE AS A BOOK & AUDIOBOOK
About PastPal
At PastPal, we turn your memories into lasting, hardcover books — simple, heartfelt, and made to be passed down.
- Your story, your way — every book is uniquely yours.
- Made simple — just two clicks and your grandparents can begin.
- Built to last — keepsakes designed to be held, shared, and remembered.
- Speak it aloud — record memories using your voice.
This concluding paragraph appears after the list and can emphasize the key takeaway.
1. Ownership and Privacy
Who owns the copyright to the stories I create?
- You keep full copyright of everything you create with PastPal. Your stories and memories belong entirely to you.
Is my content private, and can I control who sees it?
- Yes! Your stories are private and secure. You decide who can see them — friends, family, or no one at all. We use advanced encryption to protect your data.
Will PastPal access or use my content without permission?
- No. Your stories are only accessed or shared if you choose to do so. We prioritize your privacy and security.
2. Getting Started & Using PastPal
How do I start writing a book with PastPal?
- Try our free test, then purchase a book package and follow the simple prompts to begin writing.
Is PastPal a subscription service?
- No, there’s no subscription. You pay per book. If you plan to write several books, contact us for options.
Are there age restrictions?
- PastPal is enjoyed by users from ages 10 to 110.
Where is PastPal based?
- We are based in the USA (Tixa LLC), with a global team supporting customers worldwide.
3. Book Creation & Customization
What’s the typical book length?
- Books usually range from 30 to 300 pages (max 400). Extra pages are $5 per 100 pages.
How long does printing take?
- Allow up to 14 days for printing, plus shipping time (usually 2–3 weeks total).
What cover options are available?
- Choose from 50+ designs (included). Custom covers start at $9.99 for titles, $19.99 with photos.
Can I add photos or change the layout?
- You can add a cover photo (extra charge) and customize the layout as you write.
Can I edit or adjust my book?
- Yes! You can edit anytime before finalizing, adjust tone by chapter, and preview the book throughout the process.
Can I collaborate with others or get writing help?
- Yes, invite collaborators or contact us for writing support.
Can I export or share my book digitally?
- Yes! Export as PDF and share digital copies before printing. Social sharing links are also available.
4. Shipping & Delivery
Where is shipping free?
- Free shipping is available in the USA, Canada, UK, Europe, Australia, New Zealand, and India.
How does shipping work for other countries?
- We offer low-cost FedEx rates to 100+ countries, shown at checkout.
How long will delivery take?
- Production takes 5–7 business days, plus about 7 days for delivery — plan for 2–3 weeks total.
Can I track my order?
- Yes! You’ll receive a tracking number once your book ships.
Can I change my shipping address after ordering?
- Contact us immediately — we’ll do our best if the package hasn’t shipped.
5. Policies & Contact
What is your refund policy?
- Refunds aren’t normally needed, but you can regift your package if unused.
How can I contact PastPal?
📧 hello@pastpal.com
📍 Tixa LLC, 5220 S University Dr, Ste 102, Davie, FL 33328, USA
How long will delivery take?
- Production takes 5–7 business days, plus about 7 days for delivery — plan for 2–3 weeks total.
Can I track my order?
- Yes! You’ll receive a tracking number once your book ships.
Can I change my shipping address after ordering?
- Contact us immediately — we’ll do our best if the package hasn’t shipped.